360 apk Privacy Policy: How We Handle Your Personal Information
At 360 apk, your privacy matters. This Privacy Policy explains what personal information we collect, why we collect it, how it is used and stored, and what rights you have as a player on our platform. We are committed to protecting the data of every Filipino player who trusts us with their information.
1. What Information Do We Collect?
When you register and use the 360 apk platform, we collect several categories of personal information to deliver a safe, functional, and personalised gaming experience for players across the Philippines. The types of data we collect fall into the following groups, each serving a specific purpose in running our platform responsibly and securely.
- Account Information: When you create an account, we collect your full name, date of birth, email address, username, and a securely hashed version of your password. This information is required to verify your identity, confirm your age eligibility, and maintain your player profile.
- Philippine Payment Information: To process deposits and withdrawals in Philippine Peso (PHP), we collect details related to your preferred payment method — such as your GCash number, Maya account reference, or local bank details. We do not store full card numbers; payment data is handled through encrypted, PCI-compliant channels.
- Device and Browser Data: We automatically collect technical data about the device and browser you use to access 360 apk, including your IP address, device type, operating system version, browser type and version, screen resolution, and time zone. This data helps us optimise platform performance and detect suspicious or unauthorised access attempts.
- Usage and Activity Data: We record information about how you interact with the platform — including pages visited, games played, session duration, wagering history, and transaction records. This data is used for platform improvement, responsible gaming monitoring, and fraud prevention.
- Communications Data: If you contact our support team via email or live chat, we retain records of those communications, including the content of your messages and any attachments provided, for service quality and dispute resolution purposes.
- Cookies and Tracking Data: We use cookies and similar technologies to remember your preferences, maintain your login session, and analyse platform usage. See Section 3 for full details on our cookie practices.
We collect only the information that is reasonably necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal information such as biometric data, racial or ethnic origin, or political opinions unless explicitly required by a regulatory authority in the Philippines.
2. Why Do We Use Your Data?
360 apk uses the personal information we collect for clearly defined purposes that are directly related to operating a legitimate online gaming platform for Filipino players. We do not use your data for purposes beyond what is described here without obtaining your prior consent or being required to do so by applicable law.
- Account Management: To create, verify, and maintain your player account, including processing your registration, confirming your age and identity, and enabling you to log in securely.
- Transaction Processing: To process deposits and withdrawals in PHP, verify payment methods, prevent duplicate transactions, and maintain accurate financial records associated with your account.
- Platform Personalisation: To remember your language preferences, recently played games, and account settings so that your experience on 360 apk is consistent and convenient across sessions.
- Responsible Gaming: To monitor gameplay patterns and identify potential signs of problematic gambling behaviour, in line with our commitment to player welfare and our Responsible Gaming guidelines.
- Fraud Prevention and Security: To detect and prevent unauthorised access, fraudulent transactions, money laundering, and other illegal activities that could harm players or the integrity of the platform.
- Legal and Regulatory Compliance: To fulfil our obligations under applicable Philippine laws and regulations, including Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
- Customer Support: To respond to your enquiries, resolve disputes, and provide assistance in connection with your account or gameplay experience.
We process your data on the basis of contractual necessity (to deliver the services you signed up for), legitimate interest (to protect the security and integrity of the platform), and legal obligation (to comply with applicable Philippine regulations). Where we rely on consent as a basis for processing — for example, in the case of optional marketing communications — you may withdraw that consent at any time by contacting our support team.
3. Cookies and Tracking Technologies
360 apk uses cookies and similar browser-based tracking technologies to make the platform function correctly and to improve the experience for all players. A cookie is a small text file that is stored on your device when you visit a website, allowing the site to recognise your device on subsequent visits and retain certain preferences or session data.
We use the following categories of cookies on our platform:
- Essential Cookies: These are strictly necessary for the platform to function. They enable core features such as maintaining your login session, remembering your account authentication state, and ensuring secure navigation between pages. You cannot opt out of essential cookies while continuing to use the platform.
- Functional Cookies: These cookies remember your preferences — such as your preferred language or currency display — so you do not need to re-enter them on every visit. They enhance the usability of the platform without tracking you across other websites.
- Analytical Cookies: We use analytical cookies to understand how players navigate and interact with the platform, which pages are most visited, and where technical issues may arise. This data is aggregated and anonymised where possible and is used solely to improve platform performance.
- Security Cookies: These support our fraud detection and account security features, helping us identify unusual login patterns or suspicious activity associated with your account.
You can manage cookie preferences through your browser settings at any time. Most modern browsers allow you to view, block, or delete cookies. Please be aware that disabling essential cookies may prevent certain features of the 360 apk platform from functioning correctly. We do not use cookies to track your activity on third-party websites or to build advertising profiles.
4. Data Storage and Security
The personal data you provide to 360 apk is stored on secure servers with access controls, encryption, and monitoring systems in place to protect against unauthorised access, disclosure, alteration, or destruction. We apply industry-standard security practices including Transport Layer Security (TLS) encryption for all data transmitted between your browser and our platform, and encryption at rest for sensitive data fields such as payment references and identity documents.
Access to personal data is restricted to authorised personnel who require it to perform their job functions — such as customer support agents handling account queries, compliance officers conducting KYC reviews, and technical staff managing platform security. All personnel with access to personal data are bound by confidentiality obligations and receive training on data protection best practices.
We retain your personal data for as long as your account remains active, and for a reasonable period thereafter in accordance with our legal obligations under Philippine law — including anti-money laundering record-keeping requirements. When data is no longer required, it is securely deleted or anonymised. If you request account closure, we will process your data deletion request in line with applicable regulatory retention requirements, and inform you of any data we are legally required to retain beyond your closure date.
While we take reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and the relevant Philippine regulatory authorities in accordance with applicable data breach notification requirements. We encourage all players to use strong, unique passwords and to log out of their accounts after each session, especially when using shared or public devices.
5. Sharing Data with Third Parties
360 apk does not sell, rent, or trade your personal information to third parties for their own commercial or marketing purposes. We only share your data with third parties in the specific circumstances described below, and only to the extent necessary for the purpose identified.
- Payment Processors: To process your deposits and withdrawals in Philippine Peso (PHP), we share necessary transaction data with our licensed payment partners, including local e-wallet providers such as GCash and Maya, and participating Philippine banks. These providers process your data under their own privacy policies and are contractually required to protect your information.
- Game Content Providers: The slot and live casino games available on 360 apk are supplied by third-party software providers. These providers may receive gameplay session data — such as bet amounts and game round results — to operate the games correctly and produce auditable records. They do not receive your full account profile or payment information.
- Identity Verification Services: When we need to verify your identity or age for KYC compliance, we may share relevant identity documents with a licensed verification provider operating under strict data protection obligations.
- Regulatory and Law Enforcement Authorities: We will disclose personal data when required to do so by applicable Philippine law, court order, or a request from a competent regulatory or law enforcement authority. We will notify you of such disclosure where we are legally permitted to do so.
- Business Transfers: In the event of a merger, acquisition, or transfer of all or part of our business, your personal data may be transferred as part of that transaction. We will notify you in advance of any such change and explain your rights in that context.
All third parties with whom we share personal data are required to handle it in accordance with applicable data protection standards. We conduct due diligence on third-party providers before engaging them and require contractual data protection commitments as a condition of the relationship.
6. Your Rights as a User
As a player on the 360 apk platform, you have a number of rights in relation to your personal data. We are committed to making it straightforward for you to exercise these rights, and our support team is available to assist you with any data-related request.
- Right of Access: You have the right to request a copy of the personal data we hold about you. We will provide this information within a reasonable timeframe and in a clear, readable format.
- Right to Correction: If any of the personal data we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic account information directly through your account settings, or contact our support team for assistance with other data fields.
- Right to Deletion: You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you believe the data has been unlawfully processed. Please note that we may be required to retain certain data for legal or regulatory reasons even after a deletion request is received.
- Right to Restrict Processing: In certain circumstances, you may request that we limit how we use your data — for example, while a dispute about its accuracy is being resolved.
- Right to Data Portability: Where technically feasible and where processing is based on consent or contract, you may request a copy of your personal data in a structured, machine-readable format.
- Right to Object: You may object to the processing of your personal data in certain circumstances, including where processing is based on our legitimate interest.
To exercise any of these rights, please contact our support team using the email address listed in Section 9 of this Privacy Policy. We will acknowledge your request promptly and aim to respond in full within 30 days. We may need to verify your identity before processing certain requests to protect your account security.
7. Protection of Minors
The 360 apk platform is strictly intended for adults aged 21 and above, in accordance with applicable Philippine regulations governing online gaming and gambling. We do not knowingly collect personal data from individuals under the age of 21, and we take proactive steps to prevent underage access to the platform. Our registration process includes an age declaration requirement, and we reserve the right to request identity documents at any time to verify that a player meets the minimum age requirement.
If we become aware that personal data has been collected from an individual who does not meet the minimum age requirement, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage user may be subject to regulatory forfeiture procedures. We encourage parents and guardians to make use of available parental control tools and internet filtering software to help prevent minors from accessing online gaming platforms. If you believe a minor has created an account on 360 apk, please contact our support team immediately so we can investigate and take appropriate action.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable legal and regulatory requirements in the Philippines. When we make material changes to this policy, we will update the effective date shown at the top of this page and, where appropriate, notify registered players via the email address on file with their account.
We encourage you to review this Privacy Policy periodically to stay informed about how 360 apk protects your personal data. Your continued use of the platform after any updates have been posted constitutes your acknowledgment of the revised policy. If you do not agree with the updated terms, you may request account closure by contacting our support team. The current version of this Privacy Policy always supersedes any previous versions, and we do not publicly archive historical versions of this document.
9. How to Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 360 apk holds about you, please do not hesitate to get in touch with our support team. We are committed to responding to all privacy-related enquiries promptly and transparently. You can reach us by email at [email protected] — please include your registered username and a brief description of your enquiry so we can assist you as efficiently as possible.
For general questions about how the platform works, payment methods, or account features, you may also find helpful information on our FAQ page. If your query relates to responsible gaming support or self-exclusion options, please visit our Responsible Gaming page where further resources and contact details are available. We take all privacy feedback seriously and aim to resolve any concerns within 30 calendar days of receipt.
Your Data Is Safe With 360 apk
We handle your personal information with care so you can focus on what matters — enjoying slots, live casino, and mobile gaming built for Filipino players. Ready to get started?